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We ship out orders Monday-Friday.

Orders will be processed within 1-2 business days of purchase.

All packages will be shipped via USPS with a tracking number provided.

Handling with Care: A little bit of tarnish adds character to your jewelry. If you wish to remove the patina/tarnish, you can easily do this with a polishing cloth. Never use solvents, jewelry cleaners, or steam cleaners as these may damage your piece.

Avoid Water: Do not get your jewelry wet. Water, hand sanitizer, and any type of liquid product can cause stones to loosen. Always remove rings before washing your hands or using hand sanitizer or lotions. Native American artists use sawdust to set their stones, and when wet, the sawdust can expand and cause damage to the piece.

Avoid Heat and Chemicals: Avoid exposing your jewelry to heat or chemicals like ammonia or chlorine, most household cleaning products, and products like lotions and oils.

Our item descriptions provide measurements, but please note that these may vary slightly from batch to batch and piece to piece, as there is no exact science to handmade items. Measurements for necklaces and bracelets are taken from end to end. If you require exact measurements or have any questions, feel free to contact us.

Variations in stone and silver design are to be expected and add to the unique beauty of each piece. All of the stones in our handmade collection are genuine and may contain deposits of quartz, pyrite, calcite, or various other minerals. They may also have an uneven shape or texture, enhancing their natural beauty. Because our stones are genuine, they are delicate and should be treated with care. Avoid dropping your stones as they can fracture or crack. The Bijoux FAB accepts no liability for broken stones.